Payment & Cancellation Policy

Welcome to SkyGlobals (operated under HKTA Travels Private Limited). In order to ensure transparency and a seamless booking process, we outline our Payment, Booking, and Cancellation policies below. By making a booking with us, you agree to these terms.

Please Note: All initial booking deposit amounts are final and non-refundable, as we immediately utilize these funds to secure hotel blocks, transport, and permit reservations with our partners.

1. Booking Confirmation & Deposits

To secure a slot on any tour package, an advance booking amount (normally 30% to 50% of the total tour cost, depending on the destination and peak season guidelines) must be paid.

A formal booking confirmation voucher will be sent to your registered email address once the payment verification process is complete.

2. Accepted Payment Channels

Payments must be routed through our verified payment channels. We accept:

Credit and Debit cards through our secure online payment gateways.
Direct Bank Transfers (NEFT, RTGS, IMPS) to the official company bank account of HKTA Travels Private Limited.
UPI and QR Code payments verified by our accounts team.

Warning: Do not make payments to any individual's personal accounts. SkyGlobals is not responsible for transactions conducted outside official corporate channels.

3. Balance Payment Schedule

The remaining balance of the tour package must be cleared as per the timeline below:

Domestic Tours (India): The balance must be cleared at least 15 days prior to the departure date.
International Tours: The balance must be cleared at least 30 days prior to the departure date.

Failure to pay the balance within the specified window will result in automatic cancellation of the booking, and the initial advance deposit will be forfeited under the cancellation guidelines.

4. Cancellation Charges & Refunds

To request a cancellation, you must reply directly to the booking confirmation email. Cancellations sent over phone calls, text messages, or WhatsApp will not be processed.

Refund amounts will be computed on the total package cost based on when the request is received:

Cancellation Period	Cancellation Charges
30 days or more before departure	30% of package cost
15 to 29 days before departure	50% of package cost
Less than 15 days before departure	100% of package cost (No Refund)

5. Force Majeure & Calamities

In the event of unforeseen situations such as heavy snowfall, landslides, roadblocks, political strikes, epidemics, or government mandates:

We will make alternative arrangements where possible.
If the trip cannot go forward, we will issue a Travel Credit Voucher (minus any non-recoverable charges paid to suppliers) valid for a period of 365 days. This voucher can be redeemed against any of our packages.
We do not offer cash refunds for cancellations arising due to Force Majeure.

— Harshit Gupta, CEO, Sky Globals Pvt. Ltd.

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Payment Policy

1. Booking Confirmation & Deposits

2. Accepted Payment Channels

3. Balance Payment Schedule

4. Cancellation Charges & Refunds

5. Force Majeure & Calamities